Last updated: June 25, 2026
By booking a service with MINT Mobile Auto Detailing (“MINT,” “we,” “us,” or “our”), you
agree to these Terms & Conditions. Please read them before booking. If you have any
questions, contact us before your appointment. These terms apply to all
bookings made online, by phone, by text, or in person.
Our Services
MINT provides mobile auto detailing services in and around Calgary, Alberta. We travel
to your home or workplace to clean, protect, and refresh your vehicle using professional
products and equipment. The specific services included in your booking are those you select and
we confirm with you.
Booking & Appointments
When you book online or by phone, you’re requesting an appointment for the service and
time you select. Your booking is confirmed once we acknowledge it. We’ll do our best to arrive
within the agreed window, but exact timing can be affected by traffic, weather, and the previous
job; we’ll keep you posted if we’re running behind.
Quotes & Pricing
Prices shown on our website and in promotions are starting estimates. Final pricing may
vary based on your vehicle’s size, type, and condition, and any add-ons. Heavily soiled vehicles,
excessive pet hair, or biohazards may require additional time and cost. We’ll confirm any change
with you before work begins. Prices are in Canadian dollars and applicable taxes (GST) are extra
unless stated otherwise.
Access, Power & Water
As a mobile service, we come to your home or workplace. To complete the work, we ask
that you provide:
- A safe, legal parking
spot with enough room to work around the vehicle.
- Access to the vehicle at
the scheduled time.
- Where possible, a nearby
power outlet and water source (we carry our own when needed).
If conditions at the location are unsafe or unsuitable (for example, no legal place to
work, or extreme weather), we may need to reschedule.
Preparing for Your Appointment
To help us do our best work, please remove personal belongings and valuables from the
vehicle before we arrive. We are not responsible for cash, electronics, or other items left in
the vehicle. Let us know in advance about pets, child seats, aftermarket modifications, or any
delicate surfaces that need special care.
Cancellations, Rescheduling & No-Shows
Plans change — we get it. If you need to cancel or reschedule, please give us as much
notice as you can (we ask for at least 24 hours) so we can offer the slot to someone else. If we
arrive and can’t access the vehicle, or no one is available at the scheduled time, it may be
treated as a missed appointment. Late cancellations and no-shows may be subject to a fee, and any
deposit may be non-refundable. Weather that makes detailing impractical may require us to
reschedule at no charge.
Payment
Payment is due once the service is complete, unless arranged otherwise. We accept cash,
e-transfer, and credit/debit card (card payments are processed securely by Square). A deposit may
be required for certain bookings. Returned or failed payments may be subject to a fee.
Our Workmanship & Satisfaction
Your satisfaction matters to us. If something isn’t right, let us know within 48 hours of
your appointment and we’ll do our best to make it right — typically by re-performing the affected
part of the service. This re-do is our standard remedy; refunds, where offered, are at our
discretion and limited to the amount paid for the affected service.
Condition of Your Vehicle
We take great care with every vehicle and use products suited to its surfaces. Detailing
improves a vehicle’s condition but cannot reverse pre-existing damage such as deep scratches,
oxidation, stains, fading, rust, water spots, worn or torn surfaces, prior poor repairs, or
mechanical and electrical issues. Older trim, clear-coat, decals, and aftermarket finishes can be
fragile; while we use appropriate techniques, we can’t guarantee against the failure of
materials that are already worn or compromised.
Right to Decline or Stop a Service
We may decline or stop a service if conditions are unsafe, if a vehicle contains
biohazards or hazardous materials, or if the work required materially exceeds what was booked. In
those cases we’ll discuss options with you, which may include a revised quote or rescheduling.
Photography & Marketing
We may take before-and-after photos of vehicles for quality records and to showcase our
work (for example, on our website or social media). We won’t publish identifying details such as
license plates. If you’d prefer we not use photos of your vehicle, just let us know before your
appointment.
Promotions, Coupons & Gift Cards
Discount codes, coupons, and gift cards are subject to any terms stated with the offer,
can’t be combined unless we say so, have no cash value, and may be changed or withdrawn at any
time. Promotional pricing applies only to the services described in the offer.
Limitation of Liability
To the fullest extent permitted by law, MINT’s total liability arising out of or relating
to a service is limited to the amount you paid for that service. We are not liable for indirect,
incidental, or consequential losses. Nothing in these terms limits liability that cannot be
limited or excluded under applicable law.
No Warranties
Except as expressly stated, our services are provided without warranties of any kind,
whether express or implied, to the extent permitted by law. Any separate warranty (for example,
on a ceramic coating) applies only if we provide it to you in writing and on its own terms.
Privacy
Your personal information is handled in accordance with our
Privacy Policy, which forms part of these terms.
Governing Law
These terms are governed by the laws of the Province of Alberta and the federal laws of
Canada that apply there. You agree to the exclusive jurisdiction of the courts of Alberta for any
dispute. Nothing in these terms limits any rights you have under Alberta’s
Consumer Protection Act or other applicable laws that cannot be waived.
Changes to These Terms
We may update these terms from time to time. The version posted here, with the
“Last updated” date above, is the one that applies to your booking.
Contact
Questions about these terms? Email
[email protected] or call
(587) 574-3814.
